The Age UK Lottery helpline is currently unavailable due to the need to follow social distancing guidelines. If you have a query, please email:

or write to us at: Age UK Weekly Lottery, PO Box 653, Galgate, Lancaster LA2 0XB

and we will respond as soon as we can, but please don’t forget to keep checking the website every week, just in case you are one of our many lucky winners!


Get in touch.
We are happy to help.

Whatever question you may have, whether you’re unsure about how to play, you’re experiencing issues online or have a query about a payment method, we’d be more than happy to assist you.

There are a few ways you can get in touch with us:

Age UK Weekly Lottery and Quarterly Superdraw


Call 0800 849 6070 (Lines open Mon-Fri 9am-5pm)

Age UK Raffle


Call 01628 511 707


You can write to us by simply putting Freepost AGE UK RAFFLE on an envelope (no stamp or any other address details are required!)